Privacy policy

The forms on this site

Every form posts to the same place: Janet. None of them creates an account, and none of them is required to browse the site.

• Contact form (contact page and the end of most pages): name, phone, optional email and your message.
• Buyer wish list (buy page, town pages, lake pages, Longview Circle, the relocation page and buyer articles): name, mobile number (or an email if you are relocating), what you are shopping for and the area, then optional answers about price, size, must-haves, financing, timing and how to reach you.
• Request a showing (Janet's own listing cards and the contact page): name, mobile number, the listing you asked about and when you can see it, then two optional questions about pre-approval and whether you already have an agent.
• Home value (home value tool): the property address and city, a phone number, then optional details about the home, a timeline and your name and email.
• Guide requests (inside the guides): name and email, plus an optional mobile number.
• Longview Circle lot walk (Longview Circle page): name, phone, the lot you want to see and when.
• Listing alerts (where offered): name, email, optional mobile number, the criteria to watch and how often to send matches.

With every form the site also records the page you sent it from and, when present, the referring site or campaign tag, so Janet knows how you found her.

Step-by-step saving

The buyer wish list, the showing request, the home value tool and the Longview lot walk are built in steps. The first step is sent to Janet as soon as you tap its button; the later steps are optional and update the same record as you complete them. If you stop part-way, Janet has what you sent in the first step and nothing more. A home value request is saved step by step as well, so a lost connection does not lose it.

Storage in your browser

While you fill in a multi-step form, your answers are kept in your browser's session storage so that Back, a reload or a lost connection does not erase them. That storage is on your device only, is cleared when the form is sent or when you tap "Skip, I'm done", and goes away when the browser tab closes. The site does not set tracking cookies and does not use local storage.

Texts and emails

• To Janet. Each form sends Janet an email and, for the first step of a request, a text and a push notification to her phone so she can reply quickly.
• To you. When automatic confirmations are turned on, the site may send one confirmation text and one confirmation email to the number and address you typed, telling you Janet has your request. The text consent sits directly under the phone field of each form; you agree to it by tapping that form's button. Listing-alert texts are separate: they are sent only if you tick the unchecked box that asks for them, and you can stop them at any time.
• Stopping texts. Reply STOP to any text from Home Match Realty and the number is added to a do-not-text list that every form on this site checks. Reply HELP for help. If you tell Janet by phone or email that you do not want texts, she adds the number by hand.
• All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

Spam prevention and the record of each request

Each form submission is stored in a secure ledger with the IP address and browser type it came from, so automated spam can be spotted and limited. Rate limits are kept against one-way hashes of the phone number, email address and IP, never the values themselves.

How long records are kept

• A partial record (a multi-step form you started but did not finish beyond its first step) is deleted after 30 days.
• A lead (any completed form) is deleted after 36 months.
• The do-not-text list is kept for as long as the number may be texted, so an opt-out is not forgotten when the lead that created it is purged.

A scheduled job applies these limits every day. Janet may set a shorter period; a longer one would be stated here first.

Who processes it

Forms are delivered through Netlify (hosting, the function that receives each form, and the ledger), Resend (email), Twilio (text messages) and ntfy (the push notification to Janet's phone). Each provider processes the data only to deliver or store the message. If you call or text (320) 219-2488 directly, your number appears on Janet's phone like any other call. When listing search goes live on this site, it will be provided by an IDX vendor licensed by NorthstarMLS and this page will name that vendor; their own terms apply to any account you create there.

Analytics

The site does not run analytics today. When Google Analytics 4 is installed, this paragraph will change in the same update to describe what it records and how to decline it.

How it is used

Janet uses what you send to reply to you, by call, text or email, and to help with the purchase or sale you asked about. Your information is not sold, rented or shared with other agents or advertisers, and it is not added to a newsletter unless you ask.

Deleting your information

Ask Janet to delete your records at any time: janet@homematch320.com or (320) 219-2488, with the phone number or email you used on the form. The ledger record, the email copy and the text-message log are removed within 30 days of the request. A do-not-text entry is kept unless you ask for that to go too.

Fair housing

Home Match Realty follows the federal Fair Housing Act and Minnesota Human Rights Act. The forms on this site ask about the property, your budget, timing, financing and the areas you are considering, and nothing collected here is used to treat any person differently on the basis of race, color, religion, national origin, sex, disability, familial status or any other protected class.

Related pages

The terms of use cover listing data and site use. The review page explains how public reviews work.

Changes

If this policy changes, the date at the top changes with it. Questions go to Janet directly; see the contact page or the terms of use.